A recent Destiny 2 update inadvertently wiped out a significant number of players' Bungie Names due to a malfunction in the game's moderation system. This article details the developers' response and outlines steps for affected players.
Destiny 2's Bungie Name Glitch: A Mass Username Overhaul
Bungie to Issue Name Change Tokens
Following a recent update (around August 14th), many Destiny 2 players discovered their account names replaced with "Guardian" followed by a random number sequence. This widespread issue stemmed from a bug in Bungie's name moderation tool, which is designed to automatically change names violating the terms of service (offensive language, personal information, etc.). However, numerous players, some with unchanged names since 2015, were affected despite no violation.
Bungie swiftly acknowledged the problem via Twitter (X), stating they were investigating and would provide an update, including a free name change token for all players.
The following day, Bungie announced they'd identified and fixed the root cause of the accidental name changes, implementing a server-side solution to prevent further occurrences. They reiterated their commitment to distributing name change tokens to all players, promising further communication as details become available.
Players are advised to remain patient while Bungie resolves this unexpected issue. Those affected can anticipate receiving name change tokens and additional updates from Bungie shortly.