Introducing SIMANTAP PUAS, a revolutionary tool designed to enhance service quality in PKM-Guluk Guluk Jawat Sumenep East. With SIMANTAP PUAS, users can engage in two distinct survey modes: the regular mode and the questionnaire mode, both meticulously crafted to comply with the Regulation of the Minister of Administrative Reform and Bureaucratic Reform. This ensures that every piece of feedback collected reflects the highest standards of service evaluation. Users can easily provide their insights on the services they receive, which are then securely stored in an online database. This invaluable data is used to produce detailed reports, focusing on key metrics such as Interval Value, Conversion Interval Value, Service Quality, and Performance Services Unit, ultimately contributing to the calculation of the Community Satisfaction Index. By utilizing the Likert scale measurement, SIMANTAP PUAS guarantees precise and comprehensive insights that help management pinpoint areas needing improvement. Additionally, the questionnaire mode empowers administrators with full control over the questions asked, ensuring they align with regulatory requirements, and there's also a dedicated feature to address and mitigate customer dissatisfaction. For ease of use, administrators can print reports directly from a Windows platform, facilitating the sharing and distribution of essential data within the organization.
Features of SIMANTAP PUAS:
Two Modes of Survey: The app provides users with the flexibility to choose between regular and questionnaire modes, catering to diverse survey preferences.
Compliance with Regulations: SIMANTAP PUAS is developed in strict adherence to the Regulation of the Minister of Administrative Reform and Bureaucratic Reform No. 14 Year, ensuring that all surveys and feedback processes meet the required standards.
Online Database: Feedback and responses are meticulously stored in an online database, allowing for seamless data access and retrieval, which is crucial for ongoing analysis and improvement.
Detailed Reports: The application generates comprehensive reports on various metrics, including Interval Value, Conversion Interval Value, Service Quality, and Performance Services Unit. These reports are instrumental in understanding and enhancing community satisfaction.
Likert Scale Measurement: By employing the widely respected Likert scale, SIMANTAP PUAS ensures that the feedback collected is both accurate and reflective of users' true sentiments, aiding in effective service management.
Print Reports: A dedicated module allows administrators to print reports directly from a Windows platform, making it easy to share and distribute within the organization for informed decision-making.
Conclusion:
SIMANTAP PUAS stands out with its dual survey modes and unwavering compliance with regulatory standards, providing a streamlined and standardized approach to service evaluation. The robust online database and detailed reporting capabilities offer critical insights that drive service performance improvements. The use of the Likert scale ensures the precision of feedback, while the print report feature enhances the app's practical utility. [ttpp]Click here[yyxx] to download SIMANTAP PUAS and start enhancing community satisfaction in PKM-Guluk Guluk Jawat Sumenep East today.
