Fielder: Streamlining Business Operations and Enhancing Customer Experience
Fielder is a comprehensive app designed for company owners, managers, and directors to efficiently manage and assign tasks to their field agents. This innovative solution optimizes resource allocation and improves profitability through on-demand task management.
The app offers a user-friendly interface accessible via web portal and mobile app for owners/managers, and a dedicated mobile app for agents. This allows for seamless communication and task assignment based on agent location, maximizing efficiency.
Key Features of Fielder:
-
Task Assignment & Management: Owners/managers can easily assign pickup, delivery, and other service tasks to agents, receiving client requests and allocating them to the closest available agent.
-
Real-time Agent Tracking: Real-time geolocation capabilities provide continuous monitoring of agent locations, enabling optimized task assignment and faster service delivery.
-
Efficient Task Allocation: The app facilitates efficient task allocation based on proximity to clients, minimizing travel time and ensuring timely task completion. Arrival times and route details are easily tracked and confirmed.
-
Proof of Service: Transparency is ensured through the ability to review photographic, document, and image evidence of completed tasks and services.
-
Elevated Customer Experience: Clients can request and track services, receive updates via email and SMS, view agent routes in real-time, and provide service ratings.
-
Scalability & Industry Versatility: Fielder's adaptable design caters to diverse industries including taxi services, scheduled activities, food delivery, pet care, fleet management, logistics, and maintenance.
Conclusion:
Fielder's integrated features—task management, real-time tracking, efficient allocation, evidence review, enhanced customer interaction, and scalability—transform business operations. Download Fielder today to streamline your processes, improve customer satisfaction, and boost profitability. For details or feedback, visit www.appfielder.com or email [email protected]